Helpjuice

helpjuice.com

YES

Replaceable in one session with an AI coding agent.

A hosted knowledge base for customer-facing help: articles, categories, search and analytics on what people looked for and did not find.

Promptfree, for everyone, and the only version there is
Build a help centre as a static site.

STACK
- Astro Starlight over Markdown, Pagefind for search, one small endpoint for the analytics

ARTICLES
- Markdown with front matter: title, category, an owner and a verifiedAt date
- Anything past 90 days renders a banner saying it has not been checked

SEARCH
- Pagefind builds a static index at compile time; there is no service and it works offline

THE ONE MEASUREMENT WORTH TAKING
- Log every search term and whether a result was clicked
- The list of searches with no click is your article backlog, ranked by demand
- Nothing else on the analytics page will change what you write next

WAS THIS HELPFUL
- Two buttons, one row each, no free text; free text goes unread

Include the build, the search logging and the staleness banner.

What you lose

  • Analytics on searches with no result, which is the best article backlog you will ever get
  • An editor and workflow for people who do not use Git
  • Multi-language versions of the same article kept in step

If you would rather not build

  • Docusaurus, with a larger plugin ecosystem
  • BookStack, if non-technical editors need an interface

The escape hatch

open source · no votes, no paid placement

Starlight

$0

A documentation theme with search, versioning and i18n built in.

withastro/starlightfree · open source

Pagefind

$0

Static search indexed at build time; no server required.

Pagefind/pagefindfree · open source

Why this verdict

our own opinion · changed only by a person

86/100

Verdict yes at 86. A static help centre is a solved problem; the failed-search log is the feature worth copying and it is one table.

History

tracked since 10 Aug 2026 · nothing is ever overwritten

Interest · last 30 days

Nothing recorded yet. This chart fills in once the page has visitors, votes or prompt copies — it will not draw a flat line to look busy.

Questions about Helpjuice

answered from the record above

Is Helpjuice free?

No — the plan we track is $120 a month. Starter at around $120/month billed monthly for four users.

Can you replace Helpjuice by building your own?

YES. Replaceable in one session with an AI coding agent. Replacement score 86 out of 100, build time one session. Read what you lose before you decide.

How much does Helpjuice cost?

$120 a month on Starter — $1,440 a year. Recorded 10 Aug 2026.

What do you lose by replacing Helpjuice?

Analytics on searches with no result, which is the best article backlog you will ever get; An editor and workflow for people who do not use Git; Multi-language versions of the same article kept in step. If any of those carry weight for you, keep paying.

Is there an open-source alternative to Helpjuice?

Yes: Starlight, Pagefind. The prompt on this page is for when you want it your way instead.

Related entries

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All 20 in Customer support

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