A merchant of record for software: Paddle sells your product on its own account, which means it — not you — is liable for sales tax and VAT everywhere you have customers.
Do not build this. Being the merchant of record is the product, and it is a legal position rather than software. They sell your product on their own account. Sales tax and VAT registration, collection, remittance and filing in every jurisdiction are theirs, not yours, and so is the argument with a card network over a chargeback. WHEN TO KEEP PAYING - Software sold internationally, which is nearly all software - Any volume where the alternative is registering for tax in a dozen countries and keeping up with the changes WHEN TO BUILD - Customers concentrated in one country where you are already registered - Volume high enough that the percentage exceeds a tax service plus an accountant plus your own time WHAT YOU TAKE ON, IN FULL - **For digital services the rate is usually the buyer's.** Collect the country, apply the rate, and store two pieces of non-conflicting evidence of where they were. That evidence requirement is what people discover a year late - Registration thresholds differ by country and several have none for digital services sold to consumers - Invoices with the content and numbering each jurisdiction requires — gapless sequences allocated inside the issuing transaction are a legal matter in much of Europe, not a preference - Refunds, chargebacks and disputes, where a chargeback costs the fee as well as the sale - Subscription dunning: retry schedules that read the decline code, because retrying a hard decline is how a processor decides you are a risk - Take advice before the first sale, not after the first tax year IF YOU DO IT ANYWAY - Hosted checkout, so no card data touches your server - The order created from the verified webhook, never from the browser returning to a success page - Idempotency by event id, out-of-order delivery handled, and a nightly reconciliation against the provider that alerts on any disagreement - Access derived from an active subscription rather than a stored flag, checked on the server DO THE ARITHMETIC Add the percentage over a year against a payment provider's fees, a tax service, an accountant and your own hours. Write the number down. For most software businesses selling internationally the merchant of record wins comfortably, and knowing by how much is better than an opinion. THE ONE-LINE VERSION You are buying tax liability, not a checkout. Price the alternative properly before calling it expensive.
What you lose
- Tax liability moving off your company entirely, which is the product and cannot be built at any price
- VAT, GST and sales-tax registration, collection and filing in dozens of jurisdictions
- Invoicing, refunds, chargebacks and dunning already handled
If you would rather not build
- Lemon Squeezy, another merchant of record
- Stripe plus Stripe Tax, if you take the liability
- Gumroad, for very small products
The escape hatch
open source · no votes, no paid placement
Killbill
$0Open-source subscription billing — the invoicing half, not the tax liability.
killbill/killbillfree · open source
Medusa
$0Commerce backend with subscription plugins; you still owe the tax.
medusajs/medusafree · open source
Why this verdict
our own opinion · changed only by a person
16/100
Verdict no at 16. This is not a software problem: the fee buys somebody else carrying your tax liability, and no amount of correct code replaces that.
History
tracked since 10 Aug 2026 · nothing is ever overwritten
Questions about Paddle
answered from the record above
Is Paddle free?
No monthly fee: Paddle takes a percentage of each transaction plus a fixed amount, so there is no headline subscription price.
Can you replace Paddle by building your own?
KEEP IT. The value is the network, the data or the infrastructure. Keep paying. Replacement score 16 out of 100, build time longer than it saves. Read what you lose before you decide.
How much does Paddle cost?
Paddle has no public headline price. The tier we track is the entry plan.
What do you lose by replacing Paddle?
Tax liability moving off your company entirely, which is the product and cannot be built at any price; VAT, GST and sales-tax registration, collection and filing in dozens of jurisdictions; Invoicing, refunds, chargebacks and dunning already handled. If any of those carry weight for you, keep paying.
Is there an open-source alternative to Paddle?
Yes: Killbill, Medusa. The prompt on this page is for when you want it your way instead.
Related entries
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