Close

KEEP IT

The value is the network, the data or the infrastructure. Keep paying.

A CRM for teams that sell by phone and email: calling, SMS and sequences are built in, so a salesperson works from one screen instead of switching apps.

Promptfree, for everyone, and the only version there is

Do not rebuild telephony. Build the pipeline and buy the calling.

WHAT NOT TO ATTEMPT
- Carrier numbers, recording and compliance. Use Twilio and stop there

STACK
- Astro with a Node adapter, Postgres, Twilio for voice and SMS, SES for mail

PIPELINE
- Leads, contacts, opportunities with a stage and a value
- Stage changes appended to a history table, never overwritten — this is what every report reads

ACTIVITY
- One activities table for calls, mails and notes, each against a contact
- Twilio webhooks write call rows with duration and a recording URL

SEQUENCES
- Ordered steps with day offsets, cancelled the moment an inbound mail or call arrives from that contact
- One scheduler pass every ten minutes

REPORTS
- Calls and mails per person per day, pipeline by stage, and win rate from the stage history
- Computed at query time

Include the schema, the Twilio webhooks and the sequence canceller.

What you lose

Built-in calling with recording, transcription, local presence numbers and the carrier relationships behind them
Sequences that pause automatically when a prospect replies, across mail and phone
Reporting on activity and pipeline that sales managers already know how to read

If you would rather not build

Pipedrive, for a cheaper hosted pipeline

The escape hatch

open source · no votes, no paid placement

Twenty

An open-source CRM you can host, with a flexible data model.

twentyhq/twentyfree · open source

EspoCRM

A mature self-hosted CRM with sales reporting already built.

espocrm/espocrmfree · open source

Why this verdict

our own opinion · changed only by a person

30/100

Verdict no at 30. Pipeline and sequences are ordinary; telephony with recording and compliance is not something to assemble yourself.

History

tracked since 10 Aug 2026 · nothing is ever overwritten

Interest · last 30 days

Nothing recorded yet. This chart fills in once the page has visitors, votes or prompt copies — it will not draw a flat line to look busy.

Questions about Close

answered from the record above

Is Close free?

No — the plan we track is $29 a month. Base from around $29 per user per month billed monthly, around $19 annually.

Can you replace Close by building your own?

KEEP IT. The value is the network, the data or the infrastructure. Keep paying. Replacement score 30 out of 100, build time longer than it saves. Read what you lose before you decide.

How much does Close cost?

$29 a month on Base — $348 a year. Recorded 10 Aug 2026.

What do you lose by replacing Close?

Built-in calling with recording, transcription, local presence numbers and the carrier relationships behind them; Sequences that pause automatically when a prospect replies, across mail and phone; Reporting on activity and pipeline that sales managers already know how to read. If any of those carry weight for you, keep paying.

Is there an open-source alternative to Close?

Yes: Twenty, EspoCRM. The prompt on this page is for when you want it your way instead.

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