Copper
A weekend of work, and real gaps remain.
A CRM that lives inside Google Workspace: it works from a Gmail sidebar and keeps records in step with mail, calendar and contacts without a separate app to open.
Build a CRM that logs itself from Gmail. STACK - Node worker, Postgres, Gmail and Calendar APIs, a Google Workspace add-on for the sidebar THE SIDEBAR - A Workspace add-on written in Apps Script, showing the record for the address in the open thread - One field to add a note, one to change deal stage; nothing else LOGGING WITHOUT CLICKS - Poll the Gmail history API with a stored history id, so each pass sees only what changed - Match a thread to a person by address, and to a company by domain - Store address, subject, direction and timestamp; never the body CALENDAR - Events with external attendees become activities against those people PIPELINE - Deals with a stage; stage changes appended to a history table RATE LIMITS - Respect the Gmail quota, back off on 429, and store the history id after each successful pass so a restart resumes rather than rescans Include the add-on, the poller and the matching rules.
What you lose
- A Gmail sidebar where the CRM is where the work already happens, which is most of why people adopt it
- Two-way sync with Google contacts and calendar, maintained as those APIs change
- Automatic logging of mail against the right record with no one pressing a button
If you would rather not build
- Streak, if the Gmail sidebar is the whole point
The escape hatch
open source · no votes, no paid placement
EspoCRM
$0Self-hosted CRM with mail and calendar integration already built.
espocrm/espocrmfree · open source
Why this verdict
our own opinion · changed only by a person
52/100
Verdict kinda at 52. The CRM is easy; the Gmail add-on and a poller that survives quota limits are the weekend.
History
tracked since 10 Aug 2026 · nothing is ever overwritten
Questions about Copper
answered from the record above
Is Copper free?
No — the plan we track is $29 a month. Starter at $29 per user per month billed monthly, around $23 annually.
Can you replace Copper by building your own?
ALMOST. A weekend of work, and real gaps remain. Replacement score 52 out of 100, build time a weekend. Read what you lose before you decide.
How much does Copper cost?
$29 a month on Starter — $348 a year. Recorded 10 Aug 2026.
What do you lose by replacing Copper?
A Gmail sidebar where the CRM is where the work already happens, which is most of why people adopt it; Two-way sync with Google contacts and calendar, maintained as those APIs change; Automatic logging of mail against the right record with no one pressing a button. If any of those carry weight for you, keep paying.
Is there an open-source alternative to Copper?
Yes: EspoCRM, Twenty. The prompt on this page is for when you want it your way instead.
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